Return Policy

We want you to be completely satisfied with your purchase. If you need to return an item, please review the following guidelines:

• Eligibility: Items must be returned unopened and with the cap securely in place.

• Notification Window: You must notify us within 14 days of delivery to initiate a return.

• Refunds: Once the return is received and inspected, we’ll issue a full refund minus the original shipping cost. While we offer free shipping on orders, we do cover those costs, and they will be deducted from your refund.

• Condition: Returned items must be in original, unused condition. We reserve the right to refuse a refund if items are opened, used, or damaged.

To start a return, please contact us at info@longevix.io with your order number and reason for return.